Privacy policy

Privacy Policy

Welcome to Koov!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect the following types of information when you interact with our store:

  • Personal Information: Name, phone number, email address, and shipping/billing address.

  • Order Information: Details related to your purchases and payment method.

  • Device Information: Information about your device, browser, and IP address to help improve our store’s performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase or inquiries.

  • Improve our store, products, and customer service.

  • Send updates, offers, or promotions (only if you’ve subscribed).

3. Protecting Your Information

Your personal information is kept secure. We use secure servers and payment gateways to ensure that your data is protected and never shared with unauthorized parties.

4. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share limited information only with trusted third parties (such as delivery services or payment processors) for the purpose of fulfilling your order.

5. Cookies

Our website uses cookies to enhance your browsing experience, track preferences, and analyze traffic. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access and review the information we hold about you.

  • Request correction or deletion of your data.

  • Opt-out of marketing emails at any time.

7. Changes to This Policy

Koov reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 koovofficial@gmail.com
📞+92 325 2236655